Connect with us

Travel

Biometrics holds the key to smarter digital travel

Published

on


New SITA white paper highlights how biometric-driven IT solutions are being successfully rolled out around the world.

GENEVA – In 1930, there were only around 6 000 passengers travelling by air. By 1934, this had risen to just under 500,000*. Fast-forward to 2019 and it had exploded to 4 billion travelers. In fact the International Air Transport Association (IATA) projects 8 billion air travelers annually by 2040. The demand for air-travel is booming.

To prepare for this, 425 major construction projects (worth around US$450 billion) were already put underway at existing global airports. The industry also invested in 225 new airport projects in 2022, according to the Centre for Aviation. Bricks and mortar infrastructure is only part of the solution though. Without state-of-the-art, adaptable digital solutions, airlines and airports will struggle to manage passenger numbers. “This will affect the quality of the travel experience they’re able to deliver.”

SITA’s Biometrics White Paper, “Face the Future” highlights how the surge in air traveler numbers places extraordinary pressure on existing and new airports, national borders, and airline resources. In short, “existing paper-based and manual travel infrastructure and legacy processes simply won’t be able to cope”.

The solution, explains SITA, is in harnessing the power of facial and fingerprint biometrics to create a smoother, safer, and slicker air transport experience. By applying advanced technological solutions SITA will also solve other industry challenges, like space constraints, specialist staff shortages, and evolving passenger wants and needs.

The white paper takes us behind the scenes by showcasing successful case studies like the Star Alliance Biometric initiative and the Indian government’s DigiYatra program. Both cases use the end-to-end biometric passenger processing solution SITA Smart Path.

Stefan Schaffner, VP of Airports at SITA, explains: “SITA Smart Path biometrically enables every step of the passenger journey, from mobile enrollment to aircraft boarding and every point in between and beyond. With facial recognition across as many airport touch points as you need, it lets passengers manage their identity across their whole journey, in a unique and touchless way. The final result is a radically improved travel experience.”

The white paper goes on to outline more solutions using advanced biometrics technology. These include SITA Flex, a common-use passenger processing platform, and SITA Border Management, which covers border control, risk intelligence, and travel authorization. Both solutions are well recognized in the industry today and used by more than 40 airports globally. The white paper also breaks down SITA’s Digital Travel Credentials (DTC) solution, a hotly anticipated verifiable digital identity shared before arrival (with the passenger’s consent) for seamless border crossing.

As a member of both the IATA’s One ID initiative and the International Civil Aviation Organization’s DTC, SITA is leading the way in rolling out border-grade DTCs. They’re also helping define rigorous standards around passenger identity management within biometrics. An exciting example is how SITA DTCs were used to create Aruba’s Happy One Pass, a collaboration which lets passengers arriving at the Caribbean island nation of Aruba “can now disembark at international arrivals and cross the border without stopping or even showing a travel document”.

The future of air-travel is clearly outlined in the white paper – one that’s safe, ethical, and fully embraces biometrics. It emphasizes the need to prioritize privacy, flexibility, and adaptability.

The white paper’s release, along with its case studies and insights, reveals that the future of travel isn’t some distant concept anymore. It’s happening now. The global demand for travel is rising, and biometrics is at the forefront of this transformation.

 

 

(*Smithsonian National Air and Space Museum)


Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.






Source link

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Travel

Groups360 Launches Enterprise Meetings Solution

Published

on


Meeting planning platform provider Groups360 this week launched GroupSync Planner Plus, a meeting planning and booking solution the company said has a “specialized set of features” that are “designed for corporate teams needing a standardized request and booking process.”

The platform appears to be tailored to matrixed organizations that may require multiple approval processes to initiate a meeting, followed by a planning process controlled by policy and cost guardrails configured into the planning and booking workflow. The platform includes a meeting request form and reporting tools for financial accountability. The company said additional features would be available “soon,” including the ability to apply a master service agreement to all request-for-proposal and booking activities and the ability to flag or preference a given company’s pre-negotiated hotel properties, brands or chains.

One of the differentiators for Groups360 is the ability to display live, real-time rates and available rooms and meetings at hotels participating in its marketplace. That said, the number of properties is lower at 25,000 globally than in some other comparative meeting planning tools. Groupize—another platform that announced enterprise-level upgrades this week—for example, says it offers more than 250,000 hotels and venues in its global marketplace, but it may not have access to real-time shelves for content availability. That requires key integrations with hotel property management systems and, given the nature of hotel franchise and management models, isn’t necessarily straightforward and requires at minimum a chain-by-chain approach. 

Even with the smaller marketplace, Groups360’s Planner Plus could offer some advantages. The integrated nature of the content retrieval enables instant booking for small meetings of 10 to 25 sleeping rooms and event space for up to 50 attendees, but that is only for “participating” properties—not everything in the Groups360 marketplace. Instant-book tools include audiovisual requirements, catering and other services without the need to engage in the RFP process. 

The enterprise tools, with MSAs applied and preferred property lists, won’t necessarily overlap with that instant-book proposition. However, the more sophisticated toolset will support in other ways, allowing enterprise companies to define meeting types and set standards and policies around those types—to manage costs, quality and attendee experience. Once the meeting type standards are applied and requirements for the individual meeting are established, a simplified RFP process tracks and organizes hotel responses into a single dashboard for the organizer to compare and ease decision making.

“One of the inherent challenges that Planner Plus solves for company meeting and event planners is organizing and standardizing the disparate processes that companies use to plan and track various types of events,” said Groups360 SVP product Christian Oliver. “We have developed a comprehensive system that allows corporate planners and teams to easily build and track all meeting data, including event criteria, budgets, expenditure and tiered approvals within a single portal that is accessible to all company stakeholders. Since it’s built within GroupSync, it also provides powerful hotel sourcing and booking capabilities that have been proven to save significant time and money—both valuable resources for any size organization.”



Source link

Continue Reading

Travel

Celebrity Cruises sees ‘a ton of support’ from UK agents

Published

on




President reports Apex ‘doing exceptionally well’ in Southampton



Source link

Continue Reading

Travel

Bryan Terzi joins AutoCamp as CMO

Published

on


Bryan Terzi joins AutoCamp as Chief Marketing Officer, leveraging over two decades of marketing expertise to enhance the brand’s outdoor hospitality experience.

Bryan Terzi is the new Chief Marketing Officer at AutoCamp, a pioneering brand in the hospitality industry known for revolutionizing outdoor travel. With over two decades of global marketing expertise, Terzi has lead multiple renowned hospitality brands across an array of disciplines. In his previous role as Group Vice President of Marketing at Sage Hospitality, a leading hotel and restaurant management company, Terzi orchestrated strategic marketing campaigns for a diverse portfolio of over 60 hotels and 40 restaurants.

During his time there he successfully launched 12 new hotels, repositioned three existing restaurants, spearheaded the creation of a new CRM program, and established the Sage corporate marketing team as an integral part of the business. Prior to this, in his tenure as Vice President of Marketing at Relevant Group, he played a pivotal role in introducing upscale culinary concepts (most notably, the acclaimed Italian restaurant, Mother Wolf) to Hollywood’s vibrant entertainment district. Terzi’s professional journey also includes significant contributions at Sydell Group, (the creators of celebrated hotel brands like NoMad, LINE, and Freehand), as well as Starwood Hotels & Resorts, MGM, Thompson Hotels, and sbe Entertainment – where he consistently excelled in guiding cross-functional teams across diverse organizational levels.

Transitioning from a successful career predominantly focused on urban corporate brands, Bryan looks forward to directing his expertise towards championing wellness and advocating the benefits of outdoor travel. As he spearheads the expansion of the AutoCamp brand, he eagerly anticipates embracing this new chapter dedicated to enhancing the outdoor hospitality experience.

A pioneering brand in hospitality, AutoCamp has revolutionized outdoor travel by redefining the iconic camping experience. Blending the traditional elements of sleeping under the stars with the service and design-forward thinking of a boutique hotel, each AutoCamp location creates a unique experience that encourages guests to immerse themselves in nature – without sacrificing the comforts of high-end accommodations. Since its inception, AutoCamp has been the premier basecamp for the modern adventurer.


Vicky Karantzavelou

Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor’s degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.

She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.





Source link

Continue Reading
Advertisement

Trending

Copyright © 2024 World Daily Info. Powered by Columba Ventures Co. Ltd.