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Mystifly Targets TMCs with New Platform Launch

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Airline sales and distribution platform Mystifly has launched a new air-selling platform with the aim of helping travel sellers, including travel management companies, bridge the gap between legacy and modern air distribution.

Mystifly is not a new company—it began as a travel seller in 2009 and reports “hundreds” of customers, including online travel agencies, wholesalers, fintech companies and closed communities, such as loyalty programs—but its new Smart Selling Platform positions it as “a new animal in the distribution universe,” chief marketing officer Susan Carter said. It brings together and normalizes content across hundreds of airlines across sources including global distribution systems, low-cost carriers and New Distribution Capability content and enables selling, servicing and settlement of the content. That can be delivered either via an API or an agent interface.

“There are situations where travel sellers still have agents trained on different systems; they have their main GDS and have to add in other systems to deal with NDC or some LCCs,” Carter said. “This platform plugs it all together in a unified workflow not just for shopping and selling but for servicing.”

Additionally, the platform has a series of business optimization tools, such as around sourcing or pricing rules, that can be configured for a variety of channels within a seller, she said.

The first announced user of the platform is Costco Travel, a division of global retailer Costco, which is initially using the platform to access and service Hawaiian Airlines NDC through HA Connect. While a leisure use case, it demonstrates how Mystifly can work with TMCs, as Costco is able to set up different channel configurations for its member website and call center. With a TMC, each individual corporate client could be configured as its own channel, or there could even be multiple configurations within a single client.

“It could be a TMC managing 100 corporates,” Mystifly founder and CEO Rajeev Kumar said. “The ability to manage each corporate independently with the OBT getting powered through a single API of the TMC is what Mystifly offers.”

With the TMC community, Mystifly will be targeting “the lower end of the top tier and the mid-tier” as customers for the end-to-end search to service platform, but larger TMCs also could use just the servicing capabilities, Kumar said. 

“The lower end of the top tier and the middle tier cannot wait for the GDSs to solve the problem, and they are not sure whether the GDSs will solve the problem, and hence they need to look at alternatives,” he said. “When it comes to the top tier, servicing is a real problem, and we are seeing top-tier TMCs potentially showing a lot of interest in our servicing platform, the ability to change a [British Airways] booking or an American Airlines booking or Hawaiian Airlines booking using a single interface along with the GDS.”

Mystifly also is targeting expense management platforms that want to add the ability to include booking within their platform as customers, according to Kumar.

The platform launch comes as Mystifly is in a “ramp up, expansion phase,” Carter said. The company also over the past year or so has added several members to its management team, including Carter as well as chief business officer Dennis van Noord, Americas VP Jeremy Jameson, European sales director Helena Torres, head of product Lars Gaebler and head of airline partnerships and payments Eugene Kalatsidis, she said.



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Groups360 Launches Enterprise Meetings Solution

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Meeting planning platform provider Groups360 this week launched GroupSync Planner Plus, a meeting planning and booking solution the company said has a “specialized set of features” that are “designed for corporate teams needing a standardized request and booking process.”

The platform appears to be tailored to matrixed organizations that may require multiple approval processes to initiate a meeting, followed by a planning process controlled by policy and cost guardrails configured into the planning and booking workflow. The platform includes a meeting request form and reporting tools for financial accountability. The company said additional features would be available “soon,” including the ability to apply a master service agreement to all request-for-proposal and booking activities and the ability to flag or preference a given company’s pre-negotiated hotel properties, brands or chains.

One of the differentiators for Groups360 is the ability to display live, real-time rates and available rooms and meetings at hotels participating in its marketplace. That said, the number of properties is lower at 25,000 globally than in some other comparative meeting planning tools. Groupize—another platform that announced enterprise-level upgrades this week—for example, says it offers more than 250,000 hotels and venues in its global marketplace, but it may not have access to real-time shelves for content availability. That requires key integrations with hotel property management systems and, given the nature of hotel franchise and management models, isn’t necessarily straightforward and requires at minimum a chain-by-chain approach. 

Even with the smaller marketplace, Groups360’s Planner Plus could offer some advantages. The integrated nature of the content retrieval enables instant booking for small meetings of 10 to 25 sleeping rooms and event space for up to 50 attendees, but that is only for “participating” properties—not everything in the Groups360 marketplace. Instant-book tools include audiovisual requirements, catering and other services without the need to engage in the RFP process. 

The enterprise tools, with MSAs applied and preferred property lists, won’t necessarily overlap with that instant-book proposition. However, the more sophisticated toolset will support in other ways, allowing enterprise companies to define meeting types and set standards and policies around those types—to manage costs, quality and attendee experience. Once the meeting type standards are applied and requirements for the individual meeting are established, a simplified RFP process tracks and organizes hotel responses into a single dashboard for the organizer to compare and ease decision making.

“One of the inherent challenges that Planner Plus solves for company meeting and event planners is organizing and standardizing the disparate processes that companies use to plan and track various types of events,” said Groups360 SVP product Christian Oliver. “We have developed a comprehensive system that allows corporate planners and teams to easily build and track all meeting data, including event criteria, budgets, expenditure and tiered approvals within a single portal that is accessible to all company stakeholders. Since it’s built within GroupSync, it also provides powerful hotel sourcing and booking capabilities that have been proven to save significant time and money—both valuable resources for any size organization.”



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Celebrity Cruises sees ‘a ton of support’ from UK agents

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President reports Apex ‘doing exceptionally well’ in Southampton



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Bryan Terzi joins AutoCamp as CMO

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Bryan Terzi joins AutoCamp as Chief Marketing Officer, leveraging over two decades of marketing expertise to enhance the brand’s outdoor hospitality experience.

Bryan Terzi is the new Chief Marketing Officer at AutoCamp, a pioneering brand in the hospitality industry known for revolutionizing outdoor travel. With over two decades of global marketing expertise, Terzi has lead multiple renowned hospitality brands across an array of disciplines. In his previous role as Group Vice President of Marketing at Sage Hospitality, a leading hotel and restaurant management company, Terzi orchestrated strategic marketing campaigns for a diverse portfolio of over 60 hotels and 40 restaurants.

During his time there he successfully launched 12 new hotels, repositioned three existing restaurants, spearheaded the creation of a new CRM program, and established the Sage corporate marketing team as an integral part of the business. Prior to this, in his tenure as Vice President of Marketing at Relevant Group, he played a pivotal role in introducing upscale culinary concepts (most notably, the acclaimed Italian restaurant, Mother Wolf) to Hollywood’s vibrant entertainment district. Terzi’s professional journey also includes significant contributions at Sydell Group, (the creators of celebrated hotel brands like NoMad, LINE, and Freehand), as well as Starwood Hotels & Resorts, MGM, Thompson Hotels, and sbe Entertainment – where he consistently excelled in guiding cross-functional teams across diverse organizational levels.

Transitioning from a successful career predominantly focused on urban corporate brands, Bryan looks forward to directing his expertise towards championing wellness and advocating the benefits of outdoor travel. As he spearheads the expansion of the AutoCamp brand, he eagerly anticipates embracing this new chapter dedicated to enhancing the outdoor hospitality experience.

A pioneering brand in hospitality, AutoCamp has revolutionized outdoor travel by redefining the iconic camping experience. Blending the traditional elements of sleeping under the stars with the service and design-forward thinking of a boutique hotel, each AutoCamp location creates a unique experience that encourages guests to immerse themselves in nature – without sacrificing the comforts of high-end accommodations. Since its inception, AutoCamp has been the premier basecamp for the modern adventurer.


Vicky Karantzavelou

Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor’s degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.

She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.





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