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EnsoAssist, unlocking hospitality growth with a 24/7 cost-effective guest support

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Enso Connect partners with Extenteam to offer comprehensive guest services solution for short-term rental professionals at a fraction of the cost.

TORONTO – Enso Connect, a leading digital guest experience platform for short-term rental professionals, announced a strategic partnership with Extenteam, a premier staffing agency serving the vacation rental industry. The collaboration introduces “EnsoAssist,” a unique solution that combines Enso Connect’s advanced automation and AI-powered unified inbox with Extenteam’s professional hospitality dedicated team members.

Through this partnership, Enso Connect customers can now have easy access to round-the-clock assistance for their guests. The combination of Enso Connect and Extenteam partnership gives you the automation and human touch element that every business needs. Guest services specialists will be able to respond to inquiries from Airbnb guests, as well as guests from other OTAs and direct bookings, through email, SMS, and WhatsApp messages using the Enso Connect platform. The services include handling booking inquiries, early check-in and late check-out requests, and addressing any other questions guests may have throughout their stay.

“This collaboration unites two industry leaders – one in global talent and the other in guest experience technology. It enables hospitality professionals to scale without the need for extensive human resources infrastructure or the expense of hiring full-time local employees,” said Francois Gouelo, Cofounder and CEO of Enso Connect. “It allows Extenteam to use Enso Connect’s AI-powered unified inbox technology to give short-term rental managers best-in-class guest services support around the clock.”

“We are thrilled to partner with Enso Connect to offer this unique service to the short-term rental industry,” said Ari Eryorulmaz, CEO of Extenteam. “By combining our expertise in hospitality support with Enso Connect’s innovative technology, we can provide a comprehensive solution that allows hospitality professionals to focus on their core business while ensuring their guests receive exceptional service.”

With EnsoAssist, scaling hospitality professionals can focus on business operations and growth. Meanwhile, the EnsoAssist team manages guest communications and resolves issues before,
during, and after their stay.

Existing Enso Connect customers can reach out to request the EnsoAssist pricing options and get set up with 24/7 guest services support directly through their Enso Connect platform.


Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor’s degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.

She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.






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Cretan resort brand launches traditional house for Summer 2024 season

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Crete’s authentic charm unveiled at the new Phāea Traditional House.

CRETE, GREECE – This 2024 summer season, travelers are invited to experience the perfect balance of tradition and minimalist luxury at the newly opened Phāea Traditional House in the ancient Cretan village of Κoutouloufari. Seamlessly blending with its stone surroundings, this residence, accommodating up to five guests, is deeply rooted in the destination as part of the conscious luxury Greek hospitality brand Phāea. The island’s traditions underpin everything, ensuring that guests feel more akin to residents than visitors as they stroll from their home into the village, embracing island life as it’s meant to be lived, slowly.

Phāea Traditional House

Meticulously restored, this enchanting, self-catered house showcases design that pays homage to a bygone era while incorporating modern-day amenities. Hand-woven textiles – revered by collectors – punctuate the rooms, offering a comforting nod to this time-honored tradition. Ceramics and wooden furniture also accent the living area, each piece representing the celebration of craft and culture of Crete.

Phāea Traditional House

Guests will find a fully equipped kitchen, allowing them to make themselves at home and collect local produce for a Cretan-inspired feast. The living room, complete with a fireplace, provides an inviting space for socializing or unwinding after a day exploring the undiscovered gems of East Crete.

Phāea Traditional House

Stylish and private, the Phaea Traditional House offers couples and families alike the comforts of a holiday home with all the elements of escapism. Imagine long, languid afternoons at nearby Hersonissos Beach before meandering back home through the village’s narrow streets and tree-lined squares where locals meet to sip raki. Guests can look up and be in awe of the rugged beauty of the Pyrgias mountains where nature abounds.


Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor’s degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.

She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.






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ChatGPT will create jobs and not replace them, hears Advantage conference

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Agents told they will ‘get through’ period of technological evolution



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BestPrice travel to promote the image of Vietnam at New York’s times square

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This is a self-run activity of BP Group – the holding company of BestPrice Travel, intending to support underprivileged individuals in Vietnam.

On April 9th 2024, BestPrice Travel promoted its “Taste Vietnam” campaign in New York Times Square, proudly presenting the image of Vietnam to the whole world.

Though it was not the first time Vietnam appeared on a billboard at New York’s Times Square, this one came differently. In just 15 seconds, the country was presented with a combination of all landscapes, cultures, and cuisines in one message “Taste with BestPrice Travel”.

Burning desire to bring Vietnam tourism worldwide
Promoting the image of Vietnam at New York Times Square is the initial move in BestPrice Travel’s internalization strategy – the travel company’s genuine desire to make Vietnam’s beauty known to the world.

As an online travel agency, BestPrice Travel provides cruises, tours, and other services for foreign tourists visiting Vietnam and Southeast Asia.

With advanced technology and professional staff, the company has managed to provide services for thousands of inbound tourists every year, receiving numerous certificates and awards, namely 8 years of Travelers’ Choice on TripAdvisor ‘til 2023, nomination for the World Travel Awards 2024 as Vietnam’s Leading Tour Operator & Vietnam’s Leading Travel Agency, and the Prospect Travel Agent Award at the Vietnam International Travel Market 2024.

After 14 years of continuous growth, BestPrice Travel decided to renew the image of the company as well as Vietnam tourism, getting closer to its customers, who live thousands of miles away. Whereby, in February 2024, the “Taste Vietnam” campaign kicked off, targeting European, US, and Canadian markets.

“Taste Vietnam” – The combination of Vietnamese values
Beyond a promotion campaign, “Taste Vietnam” is a chance for BestPrice Travel to provide its customers with genuine values of Vietnam, bridging the distance gap and forging the bond between foreign tourists and the country.

Through “Taste Vietnam” tour packages, visitors are entitled to multisensory experiences, from admiring the magnificent landscapes to tasting the excellent cuisine and joining the off-the-beaten-track traditional activities.

In addition, it is not only experiential but also sentimental values that “Taste Vietnam” could bring to its customers. With every booking successfully purchased, US $1 will be used for charitable purposes. This is a self-run activity of BP Group – the holding company of BestPrice Travel, intending to support underprivileged individuals in Vietnam.

At the moment, BPG Foundation, the fund community under BP Group, is associating with Blue Dragon Children’s Foundation, which rescues, protects, and supports homeless children as well as victims of trafficking in Vietnam. Accordingly, with US $1 from your pay, you would indirectly give a hand to better the life of thousands of Vietnamese kids and people in need.

Save the children’s lives through “Taste Vietnam” campaign
The potential of Vietnamese tourism has never been greater. As a leading company in the industry, BestPrice Travel is relentlessly taking the chance to spread the beauty of Vietnam to the whole world while contributing to the country’s social development. More than ever, your booking matters right now. Let’s book the trip and join the hashtag #TastewithVietnam!

For detailed information about the program, please visit bestpricetravel.com or WhatsApp (+84) 904 699 428.





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