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TUI CEO meets Spanish Industry & Tourism Minister

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The importance of sustainable tourism for growth and prosperity was the focus of a meeting between TUI Group CEO Sebastian Ebel, the Spanish Minister of Industry and Tourism Jordi Hereu Boher and the Secretary of State for Tourism Rosario Sanchez Grau. Tourism plays an important role as an economic factor and employer in many southern European countries. In Spain, tourism accounted for 12.8 per cent of gross domestic product in 2023, with a further increase to 13.4 per cent expected this year. TUI is bringing more than six million holidaymakers to Spain this summer season, providing thousands of secure jobs in hotels, ports, airports and the entire value chain of the Spanish tourism industry. Package holidays are a key pillar of this successful tourism model. TUI CEO Sebastian Ebel therefore also used the meeting in Madrid to discuss the latest developments surrounding the revision of the European Package Travel Directive.

“Tourism is a driver for the economic and social development of destinations. To this end, TUI harmonises economic, social and environmental sustainability. Green energy and sustainable fuels, the strengthening of educational and training opportunities, concepts for the economical use of water in hotels and on cruise ships: Sustainability is part of TUI’s DNA. Green innovations and the acceptance of tourism among the population are crucial to the success of this transformation,” emphasises Sebastian Ebel, CEO of TUI Group. “Tourism is sustainable and successful when local people see it as an added value for their city or region. They decide how much tourism is welcome and what kind of tourism it should be.”

During the discussion, Ebel highlighted the need for cooperation between the population, politicians and the tourism industry in holiday destinations in order to further strengthen the positive effects of tourism and develop holistic concepts for living spaces and everyday life for local people. “Social sustainability is particularly about the living spaces of local people: Education, training, jobs, local culture, affordable housing. In many places around the world, there are already tried-and-tested joint initiatives for education, training and increasing local value creation. We will continue this dialogue and further strengthen it with our partners.”

According to Ebel, the current discussions in Spain show that people are not against tourism. They are in favour of tourism, but are calling for sustainable tourism that respects the everyday lives of local people. It is therefore important to develop holistic concepts in partnership with local stakeholders and the tourism industry that harmonise the tourism ecosystem and the lives of the locals. Only tourism that is accepted and supported by the local people can be sustainable tourism. The discussion also focussed on green electricity production in Spain, strengthening the production of SAF (Sustainable Aviation Fuel) and what support is possible from Spanish politicians.

An important topic at the meeting was the Package Travel Directive, which is currently being discussed at European level. Every year, Spain welcomes millions of package holidaymakers, who make up the largest proportion of tourists in the country. In talks with the Spanish Minister for Industry and Tourism, Sebastian Ebel therefore called for Spain’s support for a Package Travel Directive that avoids additional burdens and creates a level playing field between the various market players. “Package holidays are the safest and most attractive form of travel. TUI is committed to ensuring that this form of travel remains competitive and attractive compared to other forms of travel. I am delighted that there was a broad consensus on this in the discussions,” said Sebastian Ebel. A regular exchange on this topic was agreed.





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How cruise lines are revamping onboard dining with celebrity chefs and fresh foodie experiences

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Here’s how cruise lines are taking inspiration from some of the world’s best restaurants to give passengers exciting new ways to dine



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Delta Sync seatback rolls out to more planes, BBC News joins live tv lineup

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One year after launching, Delta Sync seatback is now on over 330 aircraft, enhancing the in-flight experience with smart TV-like screens and new features for SkyMiles Members.

One year after debuting Delta Sync seatback on the first A321ceo, customers traveling on more than 330 Delta aircraft can now enjoy the personalized experience that makes the airline’s beloved seatback screens feel more like a smart TV while offering a host of day-of-travel tools for SkyMiles Members designed to streamline their travel journey.

Delta Sync seatback is now available on five fleet types as part of the first phase of the rollout: all A321ceos, , A320s, A319s, most 75Ds and many 738s, representing 40% of total in-flight entertainment enplanements. With more than 165,000 seatback screens across Delta’s fleet – the most of any U.S.-based carrier – the airline expects to begin expanding the product to additional fleet types soon.

“We have introduced customers to a seatback product that is meaningful and relevant to how they go about their lives,” says Julieta McCurry, VP of In-Flight Entertainment and Connectivity Strategy. “SkyMiles Members have already logged in to Delta Sync seatback more than a million times, enjoying personalized content and seamless guidance through their travel day.”  

Customers can also look forward to a major in-flight entertainment software release on their seatback, which includes updates like a new kids’ entertainment view, reimagined flight tools and more, as well as platform performance and stability improvements.

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“We’ve learned a lot from our customers in the first year of Delta Sync seatback,” McCurry says. “Most importantly, we’ve learned that Delta has our finger directly on the pulse of what they want – a seamless, elevated and personalized in-flight experience. Our focus remains on listening, learning and innovating to deliver exactly that.” 

Harnessing the power of connectivity 

First announced at CES 2023, Delta is carrying out its industry-leading commitment to bringing fast, free Wi-Fi presented by T-Mobile to its entire global fleet. Today, fast, free Wi-Fi is available to SkyMiles members on more than 90% of Delta’s domestic fleet and is rolling out to international routes. But connectivity for all is just the beginning. Delta Sync seatback is one example of how Delta is using the power of that connectivity to provide even more value to customers.

“We’re seeing that access to Delta Sync seatback improves the overall in-flight entertainment experience, with SkyMiles Members who log in reporting higher satisfaction than those who don’t,” McCurry says. “And access to free Wi-Fi hasn’t cannibalized the demand for seatback content. The opposite, in fact – consumption of seatback content has increased from 2023 to 2024. Customers increasingly want a multi-device experience like they’re used to at home.”  

Delta

Delta Sync seatback users can expect several new features as part of the latest software release, including new ways to help streamline day-of travel.  

The new My Flight experience is a one-stop-shop for all day-of-travel related information, including real-time flight tracker, connecting flight status, 3D route maps and airport maps for wayfinding. The new Kids Experience is a place to find and explore content, music and games curated for Delta’s youngest travelers (Note: Delta Sync seatback login is not required to access the new Kids Experience.) Seat numbers are now prominently displayed on the seatback screens to help customers find their seats during boarding. Real-time notifications continue to bring personalization to the forefront: Delta Sync seatback will now inform customers when fast, free Wi-Fi is available for their personal devices. Customers can now use their mobile device to provide flight-specific feedback via new survey QR code on Delta Sync seatback.

New network, content and more on your seatback screen 

Delta Sync seatback is upgrading the in-flight entertainment experience by highlighting Delta Studio content in new and intuitive ways that weren’t previously possible. The dynamic multi-tile home screen, along with content and collection spotlights, puts Delta’s industry-leading, hand-picked content front and center, offering customers a more prominent and accessible viewing experience.

Delta

Whether customers are enjoying these features on a Delta Sync seatback-equipped flight or exploring one of the other 165,000 seatback screens across Delta’s fleet, there’s something for everyone to discover.

Now boarding: BBC News on Live TV 

Starting this September, BBC News will join the list of premier channels on Delta’s live satellite TV1, giving customers free access to the broadcaster’s trusted global journalism.

“BBC Studios has been a valued partner to Delta for many years, working with us to bring diverse and premium content to travelers of all ages,” says Ekrem Dimbiloglu, Managing Director, In-Flight Entertainment and Connectivity. “We’re proud to elevate the partnership in a new way by adding BBC News to our live TV lineup and strengthening our commitment to offering global content to our customers as they travel to destinations around the world.”


Theodore Koumelis

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.





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FCM: Q2 Prices Rise Amid ‘Incremental’ Corp. Travel Growth

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Business travel in the second quarter continued “incremental growth” and was set to continue to increase for the balance of 2024, according to FCM Consulting’s Global Quarterly Trend Report, released Thursday. Meanwhile, most average airfares throughout the world rose year over year, according to the travel management company. 

Economy airfares in 2024 through May on average increased about 15 percent year over year globally, about $65, according to the report, which is based on FCM’s corporate booking data. Business-class airfares, meanwhile, increased about 11 percent year over year, about $209, in that same January-May timeframe. 

Some pockets of pricing softness emerged: second-quarter international economy fares from the U.S. declined an average of 8.8 percent year over year, “a welcome sign for corporate travelers that often do business overseas,” according to FCM. 

The average daily hotel room rate logged by FCM’s corporate clients in the first half of 2024 in most global regions declined year over year, including by $13 in North America to $237 and by $11 in Europe to $180. Overall, the first-half average room rate across FCM’s top 100 corporate cities reported by FCM Consulting’s business analytics team was $182, down $5 year over year.

Generally speaking, business air and lodging demand remained solid in Q2, according to FCM.

“It’s encouraging to see the steady upward trajectory for business travel and the way the industry continues to demonstrate consistent and positive growth throughout the year,” said Ashley Gutermuth, Head of FCM Consulting, Americas. “This trend signifies the increased demand we are seeing for in-person meetings and events and the ongoing commitment to foster and build strong, meaningful relationships through business travel.”

Still, the report, while projecting further business travel growth, highlighted the uncertainty of future pricing projections, noting that “geopolitical unrest” and “economic uncertainty” would “continue to impact travel industry forecasts through the rest of 2024.”

“This Q2-2024 report represents six months of positive travel industry momentum, which is somewhat difficult to forecast for H2-2024,” according to the report. 

RELATED: FCM’s Q1 Quarterly Trends Report



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