Forbes Estimates Google’s Chrome Temporarily Lost Millions of Saved Passwords

An unexpected disapperance of saved passwords “impacted Chrome web browser users from all over the world,” writes Forbes, “leaving them unable to find any passwords already saved using the Chrome password manager.”

Newly saved passwords were also rendered invisible to the affected users. Google, which has now fixed the issue, said that the problem was limited to the M127 version of Chrome Browser on the Windows platform.

The precise number of users to be hit by the Google password manager vanishing act is hard to pin down. However, working on the basis that there are more than 3 billion Chrome web browser users, with Windows users counting for the vast majority of these, it’s possible to come up with an estimated number. Google said that 25% of the user base saw the configuration change rolled out, which, by my calculations, is around 750 million. Of these, around 2%, according to Google’s estimation, were hit by the password manager issue. That means around 15 million users have seen their passwords vanish into thin air.

Google said that an interim workaround was provided at the time, which involved the particularly user-unfriendly process of launching the Chrome browser with a command line flag of ” — enable-features=SkipUndecryptablePasswords.” Thankfully, the full fix that has now been rolled out just requires users to restart their Chrome browser to take effect.